News organisations have been on a digital transformation journey for two decades. Strategies and business models are now mostly clear, but progress is slow and successful digital pivots an anomaly. Having a strategy is not the same as achieving it: implementation means moving from rational plans to the messy realities of human action, to a complex set of intertwined changes in how organisations are led, structured and staffed, and in how people in them think, act and take decisions. Taking the central themes of Leadership, Culture, Gens Y and Z, Diversity, Equity and Inclusion, … Read more
This is an urgent call to action for all of us who lead newsrooms to seize this moment and make every change we might have been hesitating over. Lucy’s insight comes from unparalleled access to news operations around the world, so you know that you are learning from the experiences of your peers. Her judgement is as flawless as it comes. (Polly Curtis, Managing Director PA Media) This is a rare reset moment. Covid-19 has been a crisis on so many levels, but it is also a huge opportunity – … Read more
Keynote at INMA World Congress. May 2020 Watch the video
Radio interview discussing the importance of data and artificial intelligence for media companies, Listen to podcast
Young minds are crucial for digital innovation but often those most at risk are the least likely to raise the red flag. Read full article
In this episode, we hear from Lucy Kueng. She’s one of the go-to names for macro and micro industry analysis, a Google Digital News Senior Research Fellow at the Reuters Institute for the Study of Journalism, and has a tonne of other roles in the industry that allow her to see the bigger picture. Visit Media Voices Podcast for full article.
There were only a handful of digital officers around in legacy publishing two decades ago. Today, they are climbing to the highest echelons of publishing, and more recently digital officers have ascended to C-suite status with the creation of the title chief digital officer (CDO). Read the full article
Legacy companies should put as much emphasis on transforming their organisations as they do transforming their products is the core message of this report, based on exclusive research with leading digital players. The report identifies best practice in legacy transformation and presents a roadmap for organisational change. Published November 2017 by the Reuters Institute, Oxford University, and Google. Press release Download the report (free) Listen to the launch presentation and panel discussion with Renée Kaplan (FT), Chris Moran (The Guardian), and Tom Standage (The Economist) Podcast
“Its scope and learning are brilliant and dazzling“ Eli Noam, Columbia Business School. With the media industries facing unprecedented change and challenge, never has it been more vital to understand the elements of strategy and how they apply to media organizations. This new edition of Strategic Management in the Media: Shows innovation, disruption and strategic adaptation in action Takes readers deep into case studies including Vice, BuzzFeed, The Guardian, Netflix, CNN, New York Times, and the BBC Explains strategic theory and concepts with insight and clarity Shows the reader how to … Read more
What are digital innovators doing right and what to learn from them. Digital transitions are notoriously difficult and frustrating processes for newsrooms struggling to remain relevant in a less than clement climate towards legacy media. What are digital innovators doing right and what can be emulated by all newsrooms? Read the full interview here.